{"id":1140,"date":"2023-10-10T00:18:13","date_gmt":"2023-10-10T00:18:13","guid":{"rendered":"https:\/\/sufae.com\/?page_id=1140"},"modified":"2023-10-10T00:18:13","modified_gmt":"2023-10-10T00:18:13","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/tonicip.com\/en\/termes-et-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>Sufae.com General Terms and Conditions for Gift Cards Distributed by Sufae.com and Online Promotional Terms.<\/p>\n\n\n\n<p>We recommend that you read them carefully before using a gift card or making a promotional purchase. If you do not agree to these terms, do not make a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">RETAILER GIFT CARDS SOLD FOR PROMOTIONAL PURPOSES<\/h2>\n\n\n\n<p>From time to time, Sufae.com may offer promotions or special offers related to the purchase of retailer gift cards. The terms and conditions applicable to each promotion will be posted on the Websites near the description of such promotion.<\/p>\n\n\n\n<p>The expiration date of a retail gift card is displayed on the gift card or on the back of the gift card in your digital wallet. Please refer to the expiration date to ensure you redeem your gift card within the allotted validity period.<\/p>\n\n\n\n<p>Unless otherwise specified by the applicable retailer, retailer gift cards cannot be redeemed for cash.<\/p>\n\n\n\n<p>Each Gift Card purchased by you will be listed as a separate Gift Card. If you purchase two Gift Cards from the same retailer, your Wallet will contain two Gift Cards.<\/p>\n\n\n\n<p>Sufae.com is not responsible for any loss, theft, destruction or unauthorized use of a gift card. Sufae.com is not responsible if a gift card is rendered unfit for redemption through no fault of Sufae.com. If you have lost or misplaced your gift card and the balance has not been spent or changed from the original amount, please email us at info@sufae.com and we will send you a replacement card provided that the lost or misplaced gift card is registered with Sufae.com and we can confirm the remaining balance used.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SUFAE.COM E-GIFT CARDS (DIGITAL)<\/h2>\n\n\n\n<p>You may exchange the monetary value stored on Sufae.com Gift Cards for retailer gift cards available on the Websites for the same monetary amount. If you wish to purchase a merchant gift card for a higher monetary value than your Sufae.com Gift Card, you will need to pay the balance to Sufae.com to complete your purchase at checkout.<\/p>\n\n\n\n<p>If you purchase multiple Sufae.com gift cards on the same day, the total amount you load onto all cards cannot exceed \u20ac500.<\/p>\n\n\n\n<p>There are no fees associated with the Sufae.com gift card in digital format, but if you decide to purchase a gift card in physical format, you will have to pay an issuance fee of \u20ac4.95.<\/p>\n\n\n\n<p>Sufae.com Gift Cards have a 36-month expiration date, allowing users to redeem the gift cards from the retailer of their choice. Once the new retailer gift card(s) has\/have been selected, new expiration dates will be set and the terms and conditions will apply to the selected retailer gift cards. Sufae.com Gift Cards are not redeemable for cash and no refunds will be issued for Sufae.com Gift Cards (unless required by law).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Acceptance of the Card and Acceptance of these Terms of Use<\/h2>\n\n\n\n<p>By using the Card, you agree to be bound by these terms and conditions. You must deliver these terms to the user of the Card if it is not you. The Card remains our property.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Account creation and use<\/h2>\n\n\n\n<p>To use certain features of the Services, you may be required to create an account and provide certain information, including a valid email address, mobile phone number, etc. You agree to provide accurate, current and complete information and to maintain the confidentiality of the information you submit through \u201cMy Account\/Profile\u201d and your account credentials, and to restrict access to your device to prevent the transfer of your account information to other users. You agree to be responsible for all activities that occur under \u201cMy Account\/Profile\u201d or your account credentials. You may not use another person\u2019s account without their permission. We reserve the right to suspend or terminate your account, remove or edit content you submit to the Site, or if we suspect fraudulent or unauthorized use of your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Content<\/h2>\n\n\n\n<p>All names, titles, logos and designs appearing on Sufae websites or on Sufae and identifying our products and brands, including all derivative and related characters, titles, logos and designs, are registered trademarks and the sole and exclusive property of the Sufae Group. All other names, titles, logos and designs appearing on our platforms are the property of their respective owners.<\/p>\n\n\n\n<p>Use of any trademark appearing on Sufae websites without the express written consent of the trademark owner is strictly prohibited.<\/p>\n\n\n\n<p>Sufae websites also contain copyrighted materials, trademarks and other proprietary information, including but not limited to text, photographs, graphics, images, illustrations, audio and video files, and the entire content of the platforms. These materials are protected by copyright as a collective work and\/or compilation under the GCC laws, international conventions and other copyright laws. Any unauthorized use or reproduction of copyrighted materials or trademarks on our platforms is strictly prohibited.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Use of our platforms<\/h2>\n\n\n\n<p>You may only use our websites for lawful purposes and in accordance with these terms and conditions. You may not use our platforms in any manner that could damage, disable, overburden, or impair our servers or networks, or interfere with any other user&#039;s access to our platforms. You must not attempt to gain unauthorized access to our platforms or any accounts, servers, or networks connected to our platforms. You agree not to use our platforms to harass, defame, or impersonate any person or entity.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Third Party Links<\/h2>\n\n\n\n<p>Our websites may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or services provided by any third-party website linked to or from our platforms, and you access them at your own risk.<\/p>\n\n\n\n<p>Please note that any other website you access from our Platforms is independent from us and we have no control over the content or services provided by that website. We do not endorse or accept any responsibility for the content or use of any third-party website.<\/p>\n\n\n\n<p>Any reference to any third party or third party product or service on our Platforms should not be construed as an endorsement or approval by us of that third party or any product or service provided by a third party.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Arbitration and actions<\/h2>\n\n\n\n<p>These terms and conditions shall be interpreted and governed by the laws of the GCC countries. The French courts shall have exclusive jurisdiction over any dispute arising out of or relating to these terms and conditions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Age restrictions<\/h2>\n\n\n\n<p>Sufae&#039;s website is intended for individuals aged 18 or older. If you are under 18, you may use our Services only with the permission and supervision of a parent or legal guardian. We cannot prevent minors from accessing or using our Services. It is therefore the responsibility of parents, guardians or other responsible persons to decide what material is appropriate for viewing, use and\/or purchase by minors.<\/p>\n\n\n\n<p>By using our services or providing us with information, you certify that you are legally able to enter into a binding contract in your jurisdiction (generally 18 years of age or older) or, if you are under the legal age of consent, that you have the express permission of your parent or guardian. You also certify that all information you provide to us is true and accurate.<\/p>\n\n\n\n<p>We require that all purchases be made either (i) by individuals legally capable of entering into binding contracts (generally 18 years of age or older), or (ii) by minors with the express permission of a parent or legal guardian.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Termination of Use<\/h2>\n\n\n\n<p>We reserve the right to terminate or suspend your access to all or part of the Sufae websites without notice if we determine, in our sole discretion, that your conduct violates any applicable law, violates these Terms and Conditions, or is harmful to the interests of other users, associates, or the Company. In addition, we reserve the right to refuse any order from a customer in our sole discretion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Product prices and availability<\/h2>\n\n\n\n<p>The prices and availability of products on Sufae websites are subject to change. If there are any errors, we will correct them as soon as they are discovered. Despite our best efforts, it is possible that some products may be listed at incorrect prices. We will usually verify prices before dispatching the product, and if the correct price is lower than our stated price, we will charge the lower amount. If the correct price is higher than the price stated on our website, we will either contact you for further instructions or reject your order and notify you of this. We are under no obligation to supply products at an incorrect lower price, even after we have sent you an order confirmation or dispatch confirmation, if the pricing error is obvious and could have been recognised by you.<\/p>\n\n\n\n<p>If you place an order for a product that is subsequently unavailable, we may cancel your order without penalty. We cannot guarantee the availability of products and recognize that products may sell out quickly. If you receive a shipping confirmation for an unavailable product, we may cancel our acceptance and your order without penalty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Orders<\/h2>\n\n\n\n<p><strong>Pre-orders:<\/strong> When a product is available for pre-order, we will provide our best estimate of the expected availability date. We will do our best to meet this availability date. However, production and shipping schedules may change and we will adjust the date accordingly. Please note that payment for all pre-order items will be processed immediately after your order is placed.<\/p>\n\n\n\n<p><strong>Bulk or multiple purchases:<\/strong> We reserve the right to reject orders that we suspect involve bulk purchases or multiple units of the same product, at our discretion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Payments<\/h2>\n\n\n\n<p>By placing an order, you authorize us or our third-party payment service provider to process your payment for the full amount of your order. For certain transactions, you may be required to provide us with photo identification and proof of address, as well as an image of the card used to make the payment.<\/p>\n\n\n\n<p>To process payments, we may need to create an account for you with our third-party payment processors, which may involve agreeing to their terms and conditions and providing them with your information on your behalf. By placing an order, you consent to us creating such an account and agree that we will not be liable for any damages or losses you may incur.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Digital<\/h2>\n\n\n\n<p>The digital code (PIN) is immediately accessible after successfully placing an order for all product titles ending with \u201cInstant Delivery\u201d.<\/p>\n\n\n\n<p>In order to prevent fraudulent transactions, we have set a daily limit on the order amount. If your order value exceeds the daily limit, we will review your payment and manually generate the code within one business day.<\/p>\n\n\n\n<p>We guarantee that the PIN you receive will match the description and be in working order. If you receive a product that does not match the description, contact us within 24 hours. Please note that we do not offer refunds or exchanges for digital products. Please note that we only issue the PIN for payments made with 3-D Secure credit and debit cards. If the payment is not 3-D Secure, we will review your payment and issue the PIN manually within one business day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n\n\n<p>The term &quot;shipping&quot; means the start of shipping of items in an order for multiple purchases or when the item purchased is composed of items that must be shipped separately. For example, your order may include<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Several different articles,<\/li>\n\n\n\n<li>a quantity of the same item, or<\/li>\n\n\n\n<li>of a single item comprising multiple pieces whose size may require that they be shipped in separate packages.<\/li>\n<\/ul>\n\n\n\n<p>For all such orders, we make every effort to ship the individual packages together so that they arrive at the same time; however, when this is not possible, we begin by shipping separate boxes in the order that allows each product to arrive as soon as possible. In this case, your order&#039;s shipping notification will indicate when shipping has begun; it does not mean that all items in the order have been shipped at that time. All packages shipped have a separate tracking number and can be tracked on the Order Status page. You agree that credit and debit cards will be charged on the order date and not on the date of shipment.<\/p>\n\n\n\n<p>Please note that credit and debit cards will be charged on the order date, not the shipping date.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Disclaimer<\/h2>\n\n\n\n<p>Our Platforms are provided \u201cas is\u201d and without warranty of any kind, either express or implied. We do not warrant that our Platforms will be error-free or uninterrupted, that defects will be corrected, or that our Platforms or the servers that make them available are free of viruses or other harmful components. We do not warrant, and we make no representations about, the use or the results of the use of our Platforms in terms of their correctness, accuracy, reliability, or otherwise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Compensation<\/h2>\n\n\n\n<p>You agree to defend, indemnify and hold us and our affiliates, officers, directors, employees and agents harmless from any claim, action or demand, including but not limited to reasonable legal and accounting fees, arising out of your use of our Platforms or your violation of these Terms of Use.<\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions g\u00e9n\u00e9rales de Sufae.com pour les cartes-cadeaux distribu\u00e9es par Sufae.com et les conditions promotionnelles en ligne. Nous vous recommandons de les lire attentivement avant d&rsquo;utiliser une carte-cadeau ou d&rsquo;effectuer un achat promotionnel. Si vous n&rsquo;acceptez pas ces conditions, n&rsquo;effectuez pas d&rsquo;achat. CARTES-CADEAUX DE D\u00c9TAILLANTS VENDUES \u00c0 DES FINS PROMOTIONNELLES De temps \u00e0 autre, Sufae.com peut proposer des promotions ou des offres sp\u00e9ciales li\u00e9es \u00e0 l&rsquo;achat de cartes-cadeaux de d\u00e9taillants. Les conditions applicables \u00e0 chaque promotion seront affich\u00e9es sur les sites Web \u00e0 proximit\u00e9 de la description de ladite promotion. La date d&rsquo;expiration d&rsquo;une carte-cadeau de d\u00e9taillant est affich\u00e9e sur la carte-cadeau ou au verso de celle-ci, dans votre portefeuille num\u00e9rique. Veuillez vous r\u00e9f\u00e9rer \u00e0 la date d&rsquo;expiration pour vous assurer que vous \u00e9changez votre carte-cadeau dans la p\u00e9riode de validit\u00e9 allou\u00e9e. Sauf indication contraire du d\u00e9taillant concern\u00e9, les cartes-cadeaux des d\u00e9taillants ne peuvent \u00eatre \u00e9chang\u00e9es contre de l&rsquo;argent. Chaque Carte Cadeau achet\u00e9e par vous sera r\u00e9pertori\u00e9e comme une Carte Cadeau distincte. Si vous achetez deux cartes-cadeaux aupr\u00e8s du m\u00eame d\u00e9taillant, votre portefeuille contiendra deux cartes-cadeaux. Sufae.com n&rsquo;est pas responsable en cas de perte, de vol, de destruction ou d&rsquo;utilisation non autoris\u00e9e d&rsquo;une carte cadeau. Sufae.com n&rsquo;est pas responsable si une carte cadeau est rendue impropre \u00e0 l&rsquo;\u00e9change sans que ce soit la faute de Sufae.com. Si vous avez perdu ou \u00e9gar\u00e9 votre carte cadeau et que le solde n&rsquo;a pas \u00e9t\u00e9 d\u00e9pens\u00e9 ou modifi\u00e9 par rapport au montant initial, envoyez-nous un e-mail \u00e0 info@sufae.com, et nous vous enverrons une carte de remplacement \u00e0 condition que la carte cadeau perdue ou \u00e9gar\u00e9e soit enregistr\u00e9e aupr\u00e8s de Sufae.com et que nous puissions confirmer le solde restant utilis\u00e9. CARTES-CADEAUX \u00c9LECTRONIQUES (NUM\u00c9RIQUES) DE SUFAE.COM Vous pouvez \u00e9changer la valeur mon\u00e9taire stock\u00e9e sur les cartes-cadeaux Sufae.com contre des cartes-cadeaux de d\u00e9taillants disponibles sur les sites Web pour le m\u00eame montant mon\u00e9taire. Si vous souhaitez acheter une carte-cadeau de commer\u00e7ant pour une valeur mon\u00e9taire sup\u00e9rieure \u00e0 celle de votre carte-cadeau Sufae.com, vous devrez payer le solde \u00e0 Sufae.com pour finaliser votre achat au moment du paiement. Si vous achetez plusieurs cartes-cadeaux Sufae.com le m\u00eame jour, le montant total que vous chargez sur toutes les cartes ne peut pas d\u00e9passer 500\u20ac. Il n&rsquo;y a pas de frais associ\u00e9s \u00e0 la carte cadeau Sufae.com en format num\u00e9rique, mais si vous d\u00e9cidez d&rsquo;acheter une carte cadeau en format physique, vous devrez payer des frais d&rsquo;\u00e9mission de 4,95\u20ac. Les cartes-cadeaux Sufae.com ont une date d&rsquo;expiration de 36 mois, ce qui permet aux utilisateurs d&rsquo;\u00e9changer les cartes-cadeaux du d\u00e9taillant de leur choix. Une fois que la (les) nouvelle(s) carte(s) cadeau du d\u00e9taillant a (ont) \u00e9t\u00e9 s\u00e9lectionn\u00e9e(s), de nouvelles dates d&rsquo;expiration seront fix\u00e9es et les conditions g\u00e9n\u00e9rales s&rsquo;appliqueront aux cartes cadeau du d\u00e9taillant choisies. Les cartes-cadeaux Sufae.com ne sont pas \u00e9changeables contre de l&rsquo;argent et aucun remboursement ne sera effectu\u00e9 pour les cartes-cadeaux Sufae.com (sauf si la loi l&rsquo;exige). Acceptation de la carte et acceptation des pr\u00e9sentes conditions d&rsquo;utilisation En utilisant la carte, vous acceptez d&rsquo;\u00eatre li\u00e9 par les pr\u00e9sentes conditions g\u00e9n\u00e9rales. Vous devez remettre ces conditions \u00e0 l&rsquo;utilisateur de la carte si ce n&rsquo;est pas vous. La carte reste notre propri\u00e9t\u00e9. Cr\u00e9ation et utilisation du compte Pour utiliser certaines fonctionnalit\u00e9s des services, il peut vous \u00eatre demand\u00e9 de cr\u00e9er un compte et de fournir certaines informations, notamment une adresse \u00e9lectronique valide, un num\u00e9ro de t\u00e9l\u00e9phone portable, etc. Vous vous engagez \u00e0 fournir des informations exactes, \u00e0 jour et compl\u00e8tes et \u00e0 assurer la confidentialit\u00e9 des informations que vous soumettez par l&rsquo;interm\u00e9diaire de \u00ab\u00a0Mon compte\/profil\u00a0\u00bb et des informations d&rsquo;identification de votre compte, ainsi qu&rsquo;\u00e0 restreindre l&rsquo;acc\u00e8s \u00e0 votre appareil afin d&rsquo;\u00e9viter le transfert des informations de votre compte \u00e0 d&rsquo;autres utilisateurs. Vous acceptez d&rsquo;\u00eatre responsable de toutes les activit\u00e9s effectu\u00e9es dans le cadre de \u00ab\u00a0Mon compte\/profil\u00a0\u00bb ou des informations d&rsquo;identification de votre compte. Vous ne pouvez pas utiliser le compte d&rsquo;une autre personne sans son autorisation. Nous nous r\u00e9servons le droit de suspendre ou de r\u00e9silier votre compte, de supprimer ou de modifier le contenu que vous soumettez sur le site ou si nous soup\u00e7onnons une utilisation frauduleuse ou non autoris\u00e9e de votre compte. Contenu Tous les noms, titres, logos et dessins apparaissant sur les sites Web de Sufae ou sur Sufae et identifiant nos produits et marques, y compris tous les caract\u00e8res, titres, logos et dessins d\u00e9riv\u00e9s et apparent\u00e9s, sont des marques d\u00e9pos\u00e9es et la propri\u00e9t\u00e9 unique et exclusive du groupe Sufae. Tous les autres noms, titres, logos et dessins apparaissant sur nos plateformes sont la propri\u00e9t\u00e9 de leurs d\u00e9tenteurs respectifs. L&rsquo;utilisation de toute marque commerciale apparaissant sur les sites web Sufae sans le consentement \u00e9crit expr\u00e8s du propri\u00e9taire de la marque est strictement interdite. Les sites Web de Sufae contiennent \u00e9galement des documents prot\u00e9g\u00e9s par le droit d&rsquo;auteur, des marques et d&rsquo;autres informations exclusives, y compris, mais sans s&rsquo;y limiter, des textes, des photographies, des graphiques, des images, des illustrations, des fichiers audio et vid\u00e9o, ainsi que l&rsquo;ensemble du contenu des plates-formes. Ces \u00e9l\u00e9ments sont prot\u00e9g\u00e9s par le droit d&rsquo;auteur en tant qu&rsquo;\u0153uvre collective et\/ou compilation en vertu des lois du CCG, des conventions internationales et d&rsquo;autres lois sur le droit d&rsquo;auteur. Toute utilisation ou reproduction non autoris\u00e9e de mat\u00e9riel prot\u00e9g\u00e9 par le droit d&rsquo;auteur ou de marques d\u00e9pos\u00e9es sur nos plates-formes est strictement interdite. Utilisation de nos plateformes Vous ne pouvez utiliser nos sites web qu&rsquo;\u00e0 des fins l\u00e9gales et conform\u00e9ment aux pr\u00e9sentes conditions g\u00e9n\u00e9rales. Vous ne pouvez pas utiliser nos plateformes d&rsquo;une mani\u00e8re susceptible d&rsquo;endommager, de d\u00e9sactiver, de surcharger ou d&rsquo;alt\u00e9rer nos serveurs ou r\u00e9seaux, ou d&rsquo;interf\u00e9rer avec l&rsquo;acc\u00e8s de tout autre utilisateur \u00e0 nos plateformes. Vous ne devez pas tenter d&rsquo;obtenir un acc\u00e8s non autoris\u00e9 \u00e0 nos plates-formes ou \u00e0 tout compte, serveur ou r\u00e9seau connect\u00e9 \u00e0 nos plates-formes. Vous acceptez de ne pas utiliser nos plateformes pour harceler, diffamer ou usurper l&rsquo;identit\u00e9 d&rsquo;une personne ou d&rsquo;une entit\u00e9. Liens avec des tiers Nos sites web peuvent contenir des liens vers des sites web de tiers qui ne sont pas d\u00e9tenus ou contr\u00f4l\u00e9s par nous. Nous ne<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1140","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/pages\/1140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/comments?post=1140"}],"version-history":[{"count":2,"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/pages\/1140\/revisions"}],"predecessor-version":[{"id":3239,"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/pages\/1140\/revisions\/3239"}],"wp:attachment":[{"href":"https:\/\/tonicip.com\/en\/wp-json\/wp\/v2\/media?parent=1140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}